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VOGO · Agent Training

The agent for training materials

The course plan, the materials, the presentations, the guides, the videos, the exercises and the tests — prepared and checked by the agent, on the application configured for the client.

For the training phase of implementation projects and for the organisation's internal training. The trainer approves and is accountable.

  • Materials on the real application
  • Every objective tested
  • The trainer decides
Agent Training

Training materials prepared by the agent on the configured application; the sessions, by the trainer

The agent keeps together what easily drifts apart in training: the objectives, the materials and the assessment. Each module starts from what a role must do in the application, and its material, video, exercise and test all follow the same objective.

The steps and screenshots come from the VOGO eBS application configured for the client, with the exact names shown on screen, so trainees find in the application what they saw in training.

What does not follow from the application or the project documents is not invented; it goes to the open questions.

Less writing work. Materials up to date after every version. The same accountability, the trainer's.

The course plan

The objectives, the audience, the modules, their length and order, for users, administrators or trainers.

The course material

The material of each module, in Word, on the real flows of the application, with screenshots and step-by-step explanations.

The presentations

The slides of the training session, in PowerPoint, on the same structure as the course material.

The user guide

From the application video: each scene becomes a step, with its screenshot, caption and explanation.

The operating guide

The steps of an operation or a demonstration, each with the account, the menu, the screenshot and the expected result.

The video guides

The script, the recording on the application screens, the subtitles and the voice-over, ready to publish.

Practical exercises

Tasks on the data of a training environment, with a result the trainee checks on their own.

Assessment tests

The questions of each module, with the correct answer and the place in the material where it is found.

Link to certification

The materials aligned with the VOGO product certification exams.

Translation

The versions in other languages, with formatting and pagination preserved.

Distribution

The materials made available to trainees through a PIN-protected link.

The trainer decides

The agent prepares and checks; the final content and the training sessions stay with the trainer.

The phases of training

From the training needs to the training report

Training needs

The roles in the organisation, what each must do in the application and where they start from.

The training plan

The modules per role, with verifiable objectives, length, order and the session calendar.

The materials

The course materials, presentations, guides and videos, on the application configured for the client.

Exercises and tests

The practical exercises on the training environment and the tests of each module, tied to its objectives.

The sessions

The trainer runs the sessions on the prepared materials; attendance and open questions are recorded.

The evaluation

The test results, the trainees' feedback and the evidence of knowledge transfer, in the training report.

Training starts from the approved configuration and the project's test scenarios: trainees learn exactly the flows they will use in production.

Deliverables

What the client receives at the end of the training

The training plan

The modules per role, the objectives, the length and the session calendar.

The course materials

One material per module, with screenshots of the configured application.

The presentations

The slides of each session, for the trainer.

The guides

The user and operating guides, for the roles in the organisation.

The video guides

Videos of the main flows, with subtitles.

Exercises and tests

The practical tasks and the assessment tests, with their marking scheme.

Session records

The attendance lists and the minutes of the training sessions.

The training report

The participants, the assessment results and the evidence of knowledge transfer.

The materials remain the client's, in editable formats, for training new staff after the project ends.

Quality

What the client checks when accepting the materials

On the real application

Screenshots and steps come from the application configured for the client, not from a generic demonstration.

Verifiable objectives

Each module states what the trainee can do at the end, in terms that can be tested.

Every objective tested

Each objective of a module has at least one question or exercise that checks it.

The same words

The names of menus, fields and buttons, exactly as on screen.

Up to date

After a configuration change or a new version, the affected materials are redone.

Clean acceptance

The materials are accepted through a signed report, with no open observations.

The criteria are checked before delivery, not discovered at acceptance.

Example

One module, from the role to the test

The role

The registry clerk must register an incoming document and assign it.

The objective

At the end, they register an incoming item with an attachment and send it to the right department.

The material

The module "Registering an incoming item", step by step, with screenshots of the registry screens.

The video

The same flow, recorded on the application, with subtitles, for revision.

The exercise

The trainee registers three sample documents on the training environment and checks the numbers received.

The test

The module questions check the objective; the result goes into the training report.

The same objective, from the plan to the test: if an objective has no exercise or question, it shows before the session.

Frameworks

The frameworks of the profession it works with

ADDIE and instructional design

Analysis, design, development, implementation and evaluation: the order in which a course is built.

Needs assessment

What each role must know and do, compared with what it knows today, before anything is written.

Bloom's taxonomy

Objectives written on levels of learning, from remembering to applying and evaluating.

Gagné's nine events

The steps of a lesson: attention, objective, recall, content, guidance, practice, feedback, assessment, transfer.

The Kirkpatrick model

The four levels of training evaluation: reaction, learning, behaviour and results.

Adult learning

Andragogy and experiential learning (Kolb): adults learn by doing, on real tasks.

What it states about a framework rests on its sources, kept locally; what it does not find there it says openly. Documents and web materials follow the WCAG 2.2 accessibility criteria.

The formats of the materials

Word

Course materials and guides, editable, handed over to the client.

PowerPoint

The session presentations, which the trainer can adapt.

Video

Video guides with subtitles, for self-study.

PDF

The version handed out to trainees, PIN-protected on download.

Frequently asked questions

Does it replace the trainer?

No. The agent prepares the materials, exercises and tests and checks that they cover the objectives; the trainer approves them, runs the sessions and is accountable for the result.

Where do the screenshots and steps come from?

From the VOGO eBS application configured for your organisation. What cannot be seen on screen is not invented: it goes to the open questions.

What happens after a new version of the application?

The materials affected by the change are redone, on the same structure, so the training stays up to date.

In which languages?

In Romanian and, on request, translated into other languages, with formatting and pagination preserved.

Do I need any technical knowledge?

No. Write or dictate what you need, in the conversation, and download the resulting materials.

Where are the materials kept?

In the organisation's folder. Processing is based on the agreement between the organisation, VOGO and the provider of the artificial intelligence service.

Request a demo

See how VOGO Agent Training works

A 15-minute demonstration, on an example or on your organisation's application.

WhatsApp ecm@vogodigital.ro